JLASSI, Emna; CHAABOUNI, Amel; TRIKI, Molka. Impact of Recommendation Systems on AI-enabled Customer Experience: Mediator Role of Perceived Usefulness and Perceived Trust. Journal of Telecommunications and the Digital Economy, [S. l.], v. 13, n. 1, p. 160–191, 2025. DOI: 10.18080/jtde.v13n1.1137. Disponível em: https://mail.jtde.telsoc.org/index.php/jtde/article/view/1137. Acesso em: 27 jun. 2025.