BUTT, Asad Hassan; AHMAD, Hassan. AI Chatbot Innovation – Leading toward Consumer Satisfaction, Electronic Word of Mouth and Continuous Intention in Online Shopping. Journal of Telecommunications and the Digital Economy, [S. l.], v. 11, n. 4, p. 156–184, 2023. DOI: 10.18080/jtde.v11n4.735. Disponível em: https://mail.jtde.telsoc.org/index.php/jtde/article/view/735. Acesso em: 8 jan. 2025.