GEBERT, C. Rebalancing Regulation in an Era of Distrust: Telecommunications Industry Ombudsman and Developing Consumer Regulation. Journal of Telecommunications and the Digital Economy, [S. l.], v. 11, n. 4, p. 137–149, 2023. DOI: 10.18080/jtde.v11n4.900. Disponível em: https://mail.jtde.telsoc.org/index.php/jtde/article/view/900. Acesso em: 4 jul. 2024.