Gap between Regions in the Use of E-Commerce by MSEs Macro-level Research Using Provincial Data from Indonesia

Main Article Content

Ida Busnetti
Tulus Tambunan https://orcid.org/0000-0003-4526-3042

Keywords

MSE, e-commerce, ICT, external factors, Indonesia

Abstract

The availability of information and communication technology (ICT) has assisted companies to effectively produce and market their products and services in the global market. However, the majority of micro and small enterprises (MSEs) in Indonesia have not adopted such technology or e-commerce to support their business activities. Based on province data (cross-section data), this study aims to examine the adoption of e-commerce by MSEs in different provinces in Indonesia. It addresses two research questions. First, how many MSEs have adopted such technology? Second, what factors influence e-commerce adoption by MSEs? The study used multiple regression to estimate empirically the impact of selected factors as independent variables on the number of MSEs that use e-commerce. It shows at least three important facts: (i) the degree of e-commerce adoption by MSEs in Indonesia is still very low; (ii) there is a positive relationship between market size in a province and the number of MSEs in the province adopting e-commerce; and (iii) in a region where all residents or households have a computer or access to the Internet, it is not always that all business actors, especially MSEs, in that region adopt e-commerce.

Downloads

Download data is not yet available.
Abstract 767 | 303-PDF-v8n4pp37-63 Downloads 58

References

Aghaunor, L., & Fotoh, X. (2006). Factors Affecting Ecommerce Adoption in Nigerian Banks. IT and Business Renewal, June. https://www.diva-portal.org/smash/get/diva2:4190/fulltext01
Ahmad, S. Z., Bakar, A. R. A., Faziharudean, T. M., & Zakic, K. A. M. (2015). An Empirical Study of Factors Affecting e-Commerce Adoption among Small- and Medium-Sized Enterprises in a Developing Country: Evidence from Malaysia. Information Technology for Development, 21(4), 555-572. https://www.tandfonline.com/doi/abs/10.1080/02681102.2014.899961
Alam, S. S., & Ahsan, N. (2007). ICT Adoption in Malaysian SMEs from Services Sectors: Preliminary Findings. Journal of Internet Banking and Commerce, 12(3), 1-11 https://www.icommercecentral.com/open-access/ict-adoption-in-malaysian-smes-from-services-sectors-preliminary-findings.php?aid=38510
Al-Bakri, A. A., & Katsioloudes, M. I. (2015). The factors affecting e-commerce adoption by Jordanian SMEs. Management Research Review, 38(7), 726–749. https://doi.org/10.1108/MRR-12-2013-0291
Arendt, L. (2008). Barriers to ICT adoption in SMEs: how to bridge the digital divide? Journal of Systems and Information Technology, 10(2). 93-108. https://www.researchgate.net/publication/220419434_Barriers_to_ICT_adoption_in_SMEs_How_to_bridge_the_digital_divide
Bach, M. P., Zoroja, J., & Vukši?, V. B. (2013). Review of corporate digital divide research: A decadal analysis (2003-2012). International Journal of Information Systems and Project Management, 1(4), 41-55. https://www.bib.irb.hr/673992?rad=673992
Bakos, Y., & Brynjolfsson, E. (2000). Bundling and Competition on the internet. Marketing Science, 19 (1), 63–82. https://www.academia.edu/2773540/Bundling_and_ Competition_ on_the_Internet
Balakrishnan, A., & Boorstin, J. (2017). Instagram says it now has 800 million users, up 100 million since April. 25 September, CNBC.Com. https://www.cnbc.com/2017/09/25/how-many-users-does-instagram-havenow-800-million.html
Barry, H., & Milner, B. (2002). SME’s and Electronic Commerce: A Departure from the Traditional Prioritisation of Training? Journal of European Industrial Training, 25(7), 316–326. https://www.emerald.com/insight/content/doi/10.1108/03090590210432660 /full/html
BPS (2017) Analisa Ketenagakerjaan Usaha Mikro Kecil, Sensus Ekonomi 2016. Analisa Hasil Listing, November, Jakarta: Badan Pusat Statistik Nasional. https://www.bps.go.id/publication/2017/12/26/3d1e106a193f44a29983778e/analisis-hasil-listing-sensus-ekonomi-2016----analisis-ketenagakerjaan-usaha-mikro-kecil.html
Budiarto, D. S., Sari, M. W., Sudaryana, A., & Prabowo, M. A. (2018). IT Implementation on Indonesian SMEs: Challenges or Barriers? International Journal of Business and Society, 19(S4), 546-553. http://www.ijbs.unimas.my/index.php/content-abstract/all-issues/64-vol-19-s4-2018/528-it-implementation-on-indonesian-smes-challenge-or-barriers
Chairoel, L., & Riski, T. R. (2018). Internal and External Factor Influence ICT Adoption: A Case of Indonesian SMEs. Jurnal Manajemen dan Kewirausahaan, 20(1), 38–44 https://www.researchgate.net/publication/327400596_INTERNAL_AND_EXTERNAL_FACTOR_INFLUENCE_ICT_ADOPTION_A_CASE_of_INDONESIAN_SMEs
Ching, H. L., & Ellis, P. (2004). Marketing in cyber space: What factors drive Ecommerce adoption? Journal of Marketing Management, 20 (3-4), 409-429. https://www.researchgate.net/publication/247495073_Marketing_in_Cyberspace_What_Factors_Drive_E-Commerce_Adoption
Chitura, T., Shepherd, M., Dube, T., & Bolongkikit, J. (2008). Barriers to Electronic Commerce Adoption in Small and Medium Enterprises: A Critical Literature Review. Journal of Internet Banking and Commerce, 13, 1-13. https://www.researchgate.net/publication/291006359_Barriers_to_electronic_commerce_adoption_in_small_and_medium_enterprises_A_critical_literature_review
Chong, S., & Pervan, G. (2007). Factors Influencing the Extent of Deployment Electronic Commerce for Small and Medium Sized Enterprises. Journal of Electronic Commerce in Organizations, 5(1), 1-29. https://www.igi-global.com/article/factors-influencing-extent-deployment-electronic/3485
Cosgun, V., & Dogerliogl, O. (2012). Critical Success Factors Affecting E-commerce Activities of Small and Medium Enterprises, Information Technology Journal,11(12). 1664-1676. https://www.researchgate.net/publication/272963812_Critical_Success_Factors_Affecting_e-commerce_Activities_of_Small_and_Medium_Enterprises
Das, S., & Das, K. K. (2012). Factors Influencing the Information Technology Adoption of Micro, Small and Medium Enterprises (MSME): An Empirical Study. International Journal of Engineering Research and Applications, 2(3), 2493-2498. http://www.ijera.com/papers/Vol2_issue3/OY2324932498.pdf
Dlodlo, N., & Dhurup, D. (2013). Drivers of E-Marketing Adoption among Small and Medium Enterprises (SMEs) and Variations with Age of Business Owners. Mediterranean Journal of Social Sciences, 4(14), 53-66. https://www.mcser.org/journal/index.php/mjss/article/view/1576
Esmaeilpour, M., Hoseini, S. Y., & Jafarpour, Y. (2016). An Empirical Analysis of the Adoption Barriers of Ecommerce in Small and Medium sized Enterprises (SMEs) with implementation of Technology Acceptance Model. Journal of Internet Banking and Commerce, 21(2), 1-22. https://pdfs.semanticscholar.org/39fa/a1d36cf19699fb5d4f431eae427b02b3e2f0.pdf
Eva, A. M. S. (2007). Persepsi Penggunaan Aplikasi Internet untuk pemasaran produk usaha kecil menengah, Paper presented at The National Seminar on Information Technology Application, 16 June, Yogyakarta. https://journal.uii.ac.id/Snati/article/view/1719
Fong, M. W. L. (2009). Digital Divide: The Case of Developing Countries. Issues in Informing Science and Information Technology, 6(2), 471-478. http://iisit.org/Vol6/IISITv6p471-478Fong597.pdf
Ghobakhloo, M. (2013). Barriers to Electronic Commerce Adoption Among Small Businesses in Iran. Journal of Electronic Commerce in Organizations, 9, 48-89. https://www.researchgate.net/publication/314058374_Barriers_to_Electronic_Commerce_Adoption_Among_Small_Businesses_in_Iran
Ghobakhloo, M., Arias-Aranda, D., & Benitez-Amado, J. (2011). Adoption of e-commerce applications in SMEs. Industrial Management & Data Systems, 111(8), 1238-1269. https://pdfs.semanticscholar.org/8f5b/e07e808fd92d1f835ff9426bc4c2741cc1ee.pdf
Govindaraju, R., & Chandra, D. R. (2011). E-commerce adoption by Indonesian Small, Medium, and Micro Enterprises (SMMEs): analysis of Goals and Barriers. Paper presented at the IEEE 3rd International Conference on Communication Software and Networks, 27-29 May, Xi'an. https://www.semanticscholar.org/paper/E-commerce-adoption-by-Indonesian-small%2C-medium%2C-of-Govindaraju-Chandra/bff63933e9281fd4cb2feb6047aa7bb25ff63b80
Hafied, N. (2007). Adoption of E-commerce for small and medium enterprises: A case study of rural banks in the Depok city. Thesis Program Magister Teknologi Informasi, Universitas Indonesia, Depok. http://lib.ui.ac.id/detail?id=126301&lokasi=lokal
Jones, P., Packham, G., Beynon-Davies, P., & Pickernell, D. (2011). False promises: E-business deployment in Wales’ SME community. Journal of Systems and Information Technology, 13(2), 163–178. http://dx.doi.org/10.1108/13287261111135990
Julianto, P. A. (2016). Pemerintah Targetkan 44 Juta UMKM Pasarkan Produk Lewat Internet. Kompas Newspaper, 18 June. http://ekonomi.kompas.com/read/2016/06/18/111218426/pemerintah.targetkan
Kartiwi, M. (2006). Case Studies of E-commerce Adoption in Indonesian SMEs: The Evaluation of Strategic Use. Australasian Journal of Information Systems, 14(1), 69-75 https://www.researchgate.net/publication/30387419_Case_Studies_of_E-commerce_Adoption_in_Indonesian_SMEs_The_Evaluation_of_Strategic_Use
Kenneth, W., Rebecca, M. N., & Eunice, A. (2012). Factors Affecting Adoption of Electronic Commerce among Small Medium Enterprises in Kenya: Survey of Tour and Travel Firms in Nairobi. International Journal of Business, Humanities and Technology, 2(4). 76-91. https://www.academia.edu/5283564/Factors_Affecting_Adoption_of_Electronic_Commerce_among_Small_Medium_Enterprises_in_Kenya_Survey_of_Tour_and_Travel_Firms_in_Nairobi
Lertwongsatien, C., & Wongpinunwatana, N. (2014). E-Commerce Adoption in Thailand: An Empirical Study of Small and Medium Enterprises (SMEs). Journal of Global Information Technology Management, 6(3), 67-83. https://www.tandfonline.com/doi/abs/10.1080/1097198X. 2003.10856356
Looi, H.-C. (2005). A Model of Factors Influencing Electronic Commerce Adoption among SMEs in Brunei Darussalam. International Journal of Information Technology, 10 (1), 72-87. https://www.semanticscholar.org/paper/a-model-of-factors-influencing-electronic-commerce_looi/5ae3c9fe8defd847dec68ec9025e703 45d7cc929
Marasini, R., Ions, K., & Ahmad, M. (2008). Assessment of e-business adoption in SMEs: A study of manufacturing industry in the UK North East region. Journal of Manufacturing Technology Management, 19, 627-644. https://www.researchgate.net/publication/235261647_Assessment_of_e-business_adoption_in_SMEs_A_study_of_manufacturing_industry_in_the_UK_North_East_region
Migiro, S. O. (2006). Diffusion of ICTs and E-commerce adoption in manufacturing SMEs in Kenya. South African Journal of Library and Information Science, 72(1), 35-44. https://pdfs.semanticscholar.org/1058/33840d410a5c96e4ad1a7e9232659a46f33d.pdf
Molla, A., & Licker, P. S. (2005). Perceived E-Readiness Factors in E-Commerce Adoption: An Empirical Investigation in a Developing Country. International Journal of Electronic Commerce, 10(1), 83-110. https://www.researchgate.net/publication/262249082_Perceived_E-Readiness_Factors_in_E-Commerce_Adoption_An_Empirical_Investigation_in_a_Developing_ Country
Nakhleh, H. (2017). The practice of e-commerce and its obstacles: A field study on SMEs in the Al-Qassim region. International Journal of Advanced and Applied Sciences, 4(6), 159-168. https://doi.org/10.21833/ijaas.2017.06.023
Oliveira, T., & Martins, M. F. (2010). Firms patterns of e-business adoption: evidence for the European Union. The Electronic Journal Information Systems Evaluation, 13(1), 47-56. http://www.ejise.com/issue/download.html?idArticle=656
Poon, S. & Swatman, P. (2005). Small business use of the Internet: Findings from Australian case studies. International Marketing Review, 14(5), 1-15. https://www.researchgate.net/publication/228554825_Small_business_use_of_the_Internet_Findings_from_Australian_case_studies
Poorangi, M. M., & Khin, E. W. S. (2013). Strategic Alliance on Malaysia SMEs to compete globally. Endogenous and exogenous prospective. Actual Problem of Economics, 3(141), 407-415. http://www.irbis-nbuv.gov.ua/cgi-bin/irbis_nbuv/cgiirbis_ 64.exe?I21DBN=LINK&P21DBN=UJRN&Z21ID=&S21REF=10&S21CNR=20&S21STN=1&S21FMT=ASP_meta&C21COM=S&2_S21P03=FILA=&2_S21STR=ape_2013_3_45
Poorangi, M. M., Khin, E. W. S., Nikoonejad, S., & Kardevani, A. (2013). E-commerce adoption in Malaysian Small and Medium Enterprises Practitioner Firms: A revisit on Rogers’ model. Anais da Academia Brasileira de Ciências, 85(4), 1593-1604. https://doi.org/10.1590/0001-37652013103512
Rahayua, R., & Day, J. (2015). Determinant Factors of E-commerce Adoption by SMEs in Developing Country: Evidence from Indonesia. Procedia - Social and Behavioral Sciences, (195),142–150. https://www.researchgate.net/publication/282556781_Determinant_Factors_of_E-commerce_Adoption_by_SMEs_in_Developing_Country_Evidence_from_Indonesia
Saffu, K., Walker, J. H., & Hinson, R. (2008). Strategic value and electronic commerce adoption among small and medium-sized enterprises in a transitional economy. Journal of Business & Industrial Marketing, 23(6), 395–404. http://197.255.68.203/handle/123456789/710
Scupola, A. (2003). The Adoption of Internet Commerce by SMEs in the South of Italy: An Environmental, Technological and Organizational Perspective. Journal of Global Information Technology Management, 6(1), 52-71. https://www.tandfonline.com/doi/abs/10.1080/1097198X.2003.10856343
Srinuan, C., & Bohlin, E. (2011). Understanding the digital divide: a literature survey and ways forward. Proceedings of the 22nd European Regional Conference of the International Telecommunications. Conference Paper. Budapest. http://econstor.eu/bitstream/10419/52191/1/672623358.pdf
Stiakakis, E., Kariotellis, P., & Vlachopoulou, M. (2009). From the digital divide to digital inequality: A secondary research in the European Union. In Sideridis, A. B., & Patrikakis, C. Z. (eds.), Next Generation Society Technological and Legal Issues, Heidelberg: Springer. https://link.springer.com/chapter/10.1007/978-3-642-11631-5_4
Suhartanto, D., & Gundur L. (2018). Small business entrepreneur resistance of ICT adoption: a lesson from Indonesia. International Journal of Business and Globalisation, 21(1), 5-18. https://www.researchgate.net/publication/326822647_Small_business_entrepreneur_resistance_of_ICT_adoption_a_lesson_from_Indonesia
Triandini, E., Djunaidy, A., & Siahaan, D. (2013). Factors Influencing E-Commerce Adoption by SMES Indonesia: A Conceptual Model. Lontar Komputer, 4(3), 301-311. https://ojs.unud.ac.id/index.php/lontar/article/view/16727
Xiong, J., Qureshi, S., & Najjar, L. (2013). Factors that affect Information and Communication Technology Adoption by Small Businesses in China. Proceedings of the Nineteenth Americas Conference on Information Systems, Chicago, Illinois, August 15-17. https://www.researchgate.net/publication/281928715_Factors_that_affect_information_and_communication_technology_adoption_by_small_businesses_in_China
Wielicki, T. R., & Cavalcanti, G. (2006). Study of digital divide: measuring ICT utilization and implementation barriers among SMEs of Central California. In Abramowicz, W., & Mayr, H. C. (eds.), Business Information Systems, 9th International Conference on Business Information Systems (BIS 2006). Bonn: Gesellschaft für Informatik e.V. https://dl.gi.de/handle/20.500.12116/24147;jsessionid=806F40A79A8F649CD610EE73C3FAF280
Wielicki, T. R., & Arendt, L. (2010). A knowledge-driven shift in perception of ICT implementation barriers: Comparative study of US and European SMEs. Journal of Information Science, 36(2), 162-174. https://www.researchgate.net/publication/220195822_A_knowledge-driven_shift_in_perception_of_ICT_implementation_barriers_Comparative_study_of_US_and_European_SMEs
Vidi, V. (2006). Analisis Faktor-faktor yang Mempengaruhi Pengadopsian Electronic Commerce dan Pengaruhnya terhadap Kinerja Perusahaan (Analysis of factors affecting the adoption of electronic commerce and its effect on company performance). Thesis of Management Magister Program, Universitas Diponegoro, Semarang.
Viswanathan, Nanda K. & James B. Pick (2005). Comparison of e-commerce in India and Mexico: an example of technology diffusion in developing nations. International Journal of Technology Management, 31(1/2), 2–19. http://www.inderscience.com/offer.php?id=6619
Zaied, Abdel Nasser H. (2012). Barriers to E-Commerce Adoption in Egyptian SMEs. Information Engineering and Electronic Business, (3), 9-18. https://www.researchgate.net/publication/272854426_Barriers_to_E-Commerce_ Adoption _in_Egyptian_SMEs
Zhu, K., Kraemer, K., and Xu, S. (2003). Electronic business adoption by European firms: a cross-country assessment of the facilitators and inhibitors. European Journal of Information Systems, 12(4): 251-268. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.493.783&rep=rep1&type=pdf